Customer Support

Browse and Shop: Explore our wide range of Latin products on our website, including spices, sauces, snacks, and beverages. Add your favorite items to your cart and proceed to checkout.

Confirm Your Order: Once your order is placed, you'll receive a confirmation email. Please show this confirmation to our staff when picking up your products.

Arrange Pick-Up: Please note that we currently only offer pick-up at our store. If you'd like to arrange a specific pick-up time, please give us a call or visit during our opening hours.

Collect Your Order: Head over to our store at your arranged pick-up time to collect your order. Our staff will be ready to assist you and ensure you receive your products promptly.

Enjoy the Flavors: With your order in hand, it's time to enjoy the authentic flavors of Latin American. Whether you're cooking up a traditional dish or trying something new, we're here to help you create delicious culinary experiences.

Send Inquiry: Please send us an email with your wholesale inquiry, including the products you're interested in and the quantity needed and contact details. Our team will review your request promptly.

Confirmation Call: Once we receive your inquiry, a member of our team will give you a call to confirm your order details and discuss any specific requirements you may have.

Confirm and Pay: Upon confirmation of your order, we'll require a 50% payment to secure your products. You can make the payment through the provided payment options.

Arrange Pick-Up: After payment, you can arrange a pick-up time by contacting us. Alternatively, we offer pre-arranged meeting points for curbside pick-up. Let us know your preference, and we'll ensure a smooth collection process.

Collect Your Order: At the agreed-upon time and location, come by to collect your order. Our team will be ready to assist you and ensure you receive your products promptly.